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Wordhub is not working ... big problems since 3 days !! Options
GAMME Gonzo
Posted: Saturday, February 20, 2021 11:09:52 AM

Rank: Newbie

Joined: 7/17/2017
Posts: 6
Neurons: 1,989,909
Location: Rheinberg, North Rhine-Westphalia, Germany
... I won all times but Wordhub said "it's a draw" Brick wall ... we can not collect points ... Boo hoo!
Felix-C185445
Posted: Tuesday, February 23, 2021 4:45:35 AM

Rank: Member

Joined: 12/13/2019
Posts: 99
Neurons: 429,478
Location: Camarma de Esteruelas, Madrid, Spain
I actually have been having issues since last week. Many games won't finish, they say "round 4, opponent's turn" even though the games have only three rounds. Once the game expires most of the time it doesn't even give you neurons anymore as it used to in the past when we suffered these bugs. Also many games start but it's as if your opponent never finished even the first round.
Felix-C185445
Posted: Tuesday, February 23, 2021 5:26:06 AM

Rank: Member

Joined: 12/13/2019
Posts: 99
Neurons: 429,478
Location: Camarma de Esteruelas, Madrid, Spain
I thought maybe I could grab some neurons playing Hangman instead.

Same issues though!
Felix-C185445
Posted: Thursday, February 25, 2021 4:21:33 AM

Rank: Member

Joined: 12/13/2019
Posts: 99
Neurons: 429,478
Location: Camarma de Esteruelas, Madrid, Spain
Still happening... Half of the games will finish with nonexistent "round 4" and even then you're not guaranteed to get neurons with all of them once the games expire. It seems if you want to score a lot of neurons you need to get an iPhone and play bookman (available on Android but still not linked to our TFD accounts, unlike iOS users).
Felix-C185445
Posted: Friday, February 26, 2021 6:59:30 AM

Rank: Member

Joined: 12/13/2019
Posts: 99
Neurons: 429,478
Location: Camarma de Esteruelas, Madrid, Spain
The ones from Tuesday I played just expired today, they were 50 but I only got points for three of them. The Hangman ones that I played were only 15 and have expired and likewise didn't grant me anything either. My rivals finished the games, the three rounds, but then the game asks for a fourth one that cannot be played.

I guess it's pointless to play anything from TFD until they fix this...
jfullerton
Posted: Friday, February 26, 2021 10:23:56 AM

Rank: Administration

Joined: 12/18/2013
Posts: 94
Thank you for letting us know. We are looking into this issue.
Felix-C185445
Posted: Sunday, February 28, 2021 3:57:30 PM

Rank: Member

Joined: 12/13/2019
Posts: 99
Neurons: 429,478
Location: Camarma de Esteruelas, Madrid, Spain
Thank you, it works fine now. 👍
jfullerton
Posted: Monday, March 1, 2021 11:31:52 AM

Rank: Administration

Joined: 12/18/2013
Posts: 94
Great! Our development team has indeed fixed this issue.

We are very sorry for the inconvenience this has caused.
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