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Kat
Posted: Tuesday, March 8, 2016 5:40:35 PM
Rank: Advanced Member

Joined: 5/19/2009
Posts: 878
Neurons: 3,389

Hi Gang.
What I need is a serious computer geek...which I’d like to be but I am not.
Late last November, Microsoft and/or Windows updated my computer overnight.
I had left some documents (a chapter in a book I’m writing) open, and in the
morning they were gone/deleted and were replaced with the “Instructions” for
the new updated Windows. A serious blow. It was the best chapter I had written
yet.
I can’t remember most of it due to some short term memory loss caused by three
major surgeries, and the drugs I was given...like anesthesia and morphine.

I have tried a number of suggestions to try to retrieve the pages. Went to a
local computer dude and he said he’d “try” to get them back for $400. Yikes!
All I’ve been hearing since it happened is, “Why didn’t you save it to a disk or
thumb drive?” Because I’m technologically impaired...that’s why. I don’t even
own a cell phone. Neither does Elton John...so that makes two of us on this planet.
Anyone out there with a possible fix? I’ll include your name in large print on the
“acknowledgement” page of my book when it gets published if you have the answer.
Thank you for listening!
Kat
NKM
Posted: Tuesday, March 8, 2016 6:19:34 PM

Rank: Advanced Member

Joined: 2/14/2015
Posts: 5,266
Neurons: 315,308
Location: Corinth, New York, United States
Sorry I can't help you get back what you lost. That's why you should never let Windows install updates automatically!

In Windows 7, you can go to the Control Panel, click "System and Security" and then "Windows Update". From there you can click "Change Settings" and then (under "Important Updates") change the default to "Download updates but let me choose whether to install them."

Then Windows will let you decide when to install the updates, and you can save your work before letting the system reboot to finish the installation process.

(Not sure about other versions of Windows, but they should all offer some way of avoiding those nasty automatic reboots.)

Elvandil
Posted: Tuesday, March 8, 2016 8:10:25 PM

Rank: Advanced Member

Joined: 12/5/2014
Posts: 339
Neurons: 150,707
Location: East Montpelier, Vermont, United States
What word processor were you using? Some make periodic backups automatically. There should be a location for such backups and their frequency in the program's settings (though, admittedly, it could be hard to find).

Verbatim
Posted: Tuesday, March 8, 2016 8:16:39 PM
Rank: Advanced Member

Joined: 10/3/2012
Posts: 2,231
Neurons: 248,302
Kat: Rather than making assumptions, why don't you tell us:

1. Is it Windows 10 you were upgraded to?
2. Did you have Windows 7 or 8 Operating System before?
3. Have you tried Recovery Manager? See if you can read up on it at Microsoft.com
4. If answers to 1 and 2 are affirmative, there is an option in your new Windows 10 to reinstall your old operating system.
But before doing anything, please contact Microsoft and have them confirm that going back to Windows 7 or 8 will recover
your files ( what were they typed in, Microsoft Works perhaps?)
5. Whatever you have written since November last, can be saved simply by Copy and Paste into your email program by
clicking on New but Saving the email as a Draft instead of sending it. In other words, highlight all text written
since November, then Copy. Open email program, click on New as if you were going to write an email but instead Paste
what you have copied, look for it, and remember to click on Save Draft.

Wish you the best.
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