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WH multiplayer games being logged as WH practise games Options
Magnus v G
Posted: Wednesday, July 08, 2015 4:42:42 PM

Rank: Advanced Member

Joined: 4/16/2015
Posts: 185
Neurons: 284,660
Location: Uppsala, Uppsala, Sweden
A lot of the WordHub-games that I played today in the app were kogged as being WordHub practise games in the Latest Activities-section on my TFD profile, although I only played multiplayer games (I almost never play single player). What gives?
TFD
Posted: Thursday, July 09, 2015 11:22:50 AM

Rank: Administration

Joined: 3/10/2009
Posts: 769
Neurons: 3
Thank you for letting us know about this. We have found the problem and fixed it.
Magnus v G
Posted: Monday, July 13, 2015 12:36:17 PM

Rank: Advanced Member

Joined: 4/16/2015
Posts: 185
Neurons: 284,660
Location: Uppsala, Uppsala, Sweden
Hi!

The problem persists.
Magnus v G
Posted: Thursday, July 16, 2015 5:22:54 AM

Rank: Advanced Member

Joined: 4/16/2015
Posts: 185
Neurons: 284,660
Location: Uppsala, Uppsala, Sweden
To clearify: It says under.'Latest activities' and "Neurons - last 5 days" (nm?) that I've played WordHub practise, when I haven't. I think it's multiplayer games being logged incorrectly as practise games on the TFD profile. Inside WordHub itself, the games seem to be logged as they should.

There used to be a problem within WordHub itself where multiplayer games were often being transformed into single player games but that's a different problem than the one I'm trying to address here.
TFD
Posted: Thursday, July 16, 2015 10:38:17 AM

Rank: Administration

Joined: 3/10/2009
Posts: 769
Neurons: 3
Thank you for the clarification. We are looking into it. It appears games are being logged as both multiplayer and practice. We hope to resolve it soon.
Magnus v G
Posted: Friday, July 17, 2015 5:50:14 AM

Rank: Advanced Member

Joined: 4/16/2015
Posts: 185
Neurons: 284,660
Location: Uppsala, Uppsala, Sweden
TFD wrote:
Thank you for the clarification. We are looking into it. It appears games are being logged as both multiplayer and practice. We hope to resolve it soon.


True. Some of my matches are still logged as multiplayer ones, but only about one fifth of my games I'd say if I had to make an estimate.

Thanks for trying to resolve the problem.
Magnus v G
Posted: Tuesday, January 26, 2016 9:05:41 AM

Rank: Advanced Member

Joined: 4/16/2015
Posts: 185
Neurons: 284,660
Location: Uppsala, Uppsala, Sweden
I'm glad to report that this issue has been fixed, or at least it has for me.
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