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Spelling Bee audio works in Firefox but not Chrome Options
DaveM18
Posted: Monday, May 7, 2018 7:51:15 AM
Rank: Newbie

Joined: 5/7/2018
Posts: 3
Neurons: 495
Location: Vancouver, British Columbia, Canada
See subject. The word pronunciation audio works with default settings in Firefox, but still nothing on Chrome even after changing its site settings to allow everything, as well as disabling Adblock.
TFD
Posted: Monday, May 7, 2018 10:36:27 AM

Rank: Administration

Joined: 3/10/2009
Posts: 837
Thank you for reaching out. Unfortunately we weren't able to reproduce the issue. Please let us know which version of Chrome you are running, and which operating system your computer uses.
DaveM18
Posted: Monday, May 7, 2018 10:41:45 AM
Rank: Newbie

Joined: 5/7/2018
Posts: 3
Neurons: 495
Location: Vancouver, British Columbia, Canada
Windows 10 latest version 1709, Chrome latest official version 66.0.3359.139
Mike-KS
Posted: Monday, May 7, 2018 11:18:22 AM

Rank: Administration

Joined: 12/18/2013
Posts: 105
Neurons: 3
So far we can't reproduce the problem on our end. Could you try temporarily disabling all the Chrome extensions to make sure none of them is interfering with TFD website? Do you have sounds in Chrome at all? Could you hear the audio in other part of TFD website (on word definition pages for example)?
DaveM18
Posted: Monday, May 7, 2018 1:25:52 PM
Rank: Newbie

Joined: 5/7/2018
Posts: 3
Neurons: 495
Location: Vancouver, British Columbia, Canada
OK I disabled an extension called Disable HTML5 Autoplay and I now get the sound. However I did usually get sounds in Chrome with that enabled, including similar audio links on other sites (e.g. Wikipedia) that are user-activated, not autoplay.

Nevertheless, hope all that is useful somehow and thanks for the help.
Mike-KS
Posted: Tuesday, May 8, 2018 9:54:29 AM

Rank: Administration

Joined: 12/18/2013
Posts: 105
Neurons: 3
You are welcome! It's great that the problem resolved.
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