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The Tylenol Crisis of 1982 Options
Daemon
Posted: Friday, March 9, 2018 12:00:00 AM
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The Tylenol Crisis of 1982

The Tylenol Crisis, as it is now known, took place in the fall of 1982, when seven people in the Chicago area died after ingesting Extra Strength Tylenol capsules laced with the poison potassium cyanide. Their deaths, the first known to have been caused by deliberate product tampering, led to packaging reforms and federal anti-tampering laws. Despite a $100,000 reward offered by Johnson & Johnson, the perpetrator was never caught. How did Tylenol recover after the collapse of its market share? More...
ChristopherJohnson
Posted: Friday, March 9, 2018 10:09:30 AM

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Remarkable case from the point of view of business ethics. The company handled the terrible incident with dignity.
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