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NeuroticHellFem
Posted: Monday, October 09, 2017 6:49:24 AM

Rank: Advanced Member

Joined: 7/22/2014
Posts: 2,223
Neurons: 1,877,196
Location: Lilyfield, New South Wales, Australia
I mistakenly posted this query in "Site Features" a few days ago.

I had a game of Word Hub frozen on round 2. I've played this round numerous times over the last few days. It's always the same game word, but at the end of the round the game still appears in my "Your Turn" section on round 2. I tried refreshing the page, logging out then logging back in, I tried three different browsers, but I always had the same result. I took screen shots, but I can't post them here. I emailed Word Hub feedback, but they never answer when I email them.

Today when I logged in, the game has expired & I've lost. What is the cause of this glitch? I've lost track of the number of times I played that round!

Have any other players had a round freeze?


When you make an assumption, you make an ass of u & umption! - NeuroticHellFem
TFD
Posted: Monday, October 09, 2017 3:11:10 PM

Rank: Administration

Joined: 3/10/2009
Posts: 823
We've responded to your email about this issue with some questions to help us try to determine the problem.
NeuroticHellFem
Posted: Tuesday, October 10, 2017 9:11:08 AM

Rank: Advanced Member

Joined: 7/22/2014
Posts: 2,223
Neurons: 1,877,196
Location: Lilyfield, New South Wales, Australia
Thank you! (I found the email in my junk folder.)

When you make an assumption, you make an ass of u & umption! - NeuroticHellFem
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